Our webinars are facilitated by patient experience leaders from all over the world and they will be sharing proven practices and strategies that you can implement in your own organization.
Webinars & PX Bites
The will be 3-5 minute learning segments consisting of brief webcast videos or podcasts that address a variety of patient experience topics. The topics will provide ideas, recommendations and opportunities aimed at addressing and helping to excel the patient experience.
Dental Nurse Workshop
1, 5 DAY WORKSHOP
We understand the importance of having a dental nurse who is not only instrumental in providing care but is also an active participant in providing outstanding clinical and Patient care. Our DN course is aimed at providing you with a clear understanding on the DN role in the patient experience. It also highlights how to improve DN and patient interactions that leads to improved specific nurse clinical skills.
Patient Care Workshop
1 DAY WORKSHOP
This one day workshop is specifically designed to upskill your front desk team in areas that enable them to continuously provide professional and compassionate care to patients. They will help that have a clear understanding on the importance of their role in shaping excellent patient experience whilst ultimately positively affecting business outcomes.
Patient Centered Communication Workshop
1 DAY COURSE
We strongly believe that patient communication plays a significant role in creating Patient Experience Excellence. This is why one of the main objectives of this workshop is to showcase to delegates the importance of communication in building a loyal base, increased patient satisfaction and improved experience in the dental clinic.
Patient Coordinator Workshop
1 DAY WORKSHOP
To enable candidates to effectively introduce the role of the patient coordinator while successfully demonstrating the importance of the role and protocols. The patient coordinator will have a good understanding on the role they play in enhancing Patient Experience and improving patient loyalty to the clinic.
PX Management Workshop
1 DAY WORKSHOP
This workshop is designed to enrich clinic managers on how to run a patient centered clinic. It will provide an understanding on how to manage focusing on both patient perceptions and business outcomes. By having the right management focus we can create a patient centered clinic where we keep our patients in the center of whatever we do. This leads to engaged patients, engaged employees and most importantly a successful healthcare business.
BECOME A MEMBER
Our membership provides you with access to all our workshop programs and growing value of resources to support you with the creation of patient experience excellence in your organization.
We at Pallas Management Solutions are devoted to creating an interactive platform to improve and enrich the knowledge of patient experience and it’s importance in small to medium sized clinics in the GCC region. With our Patient Experience Plan we provide learning opportunities for the whole team, focused on Patient Experience knowledge that our members can access one thing in mind – To Elevate The Human Experience in Healthcare.
We want to change healthcare for the better by shifting focus back to an element we consider one of the most important- the human aspect of healthcare. To bring the human experience to the forefront so it becomes synonymous with healthcare organizations’ as a must have in order to run a successful healthcare facility.