Patient Experience vs. Patient Satisfaction

Patient Experience vs. Patient Satisfaction

Patient Experience vs. Patient Satisfaction

I think we all agree that Patient Experience Excellence should drive every clinic’s decision-making process. As with anything we do in our clinics, we should keep the patient experience at the forefront of our decisions.

Lets look at the difference between the two definitions and the whole article in the pdf file:

Click here, and read the whole article in pdf file

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